SHIPPING WITHIN AUSTRALIA
Delivery is only available within Australia.
Only customers with an Australian billing address can purchase from this website.
All items are dispatched from Botticelli House Warehouse located in Brisbane and we deliver anywhere in Australia, subject to courier availability.
Please provide a street address for delivery – we cannot ship to PO Boxes.
We offer a flat rate shipping charge of $14.95 for all Metro areas within Australia for each order placed through the checkout. (* Exclusions apply)
Exclusions: All oversized and/or very fragile items are excluded from the above flat rate shipping fee. Where a product is deemed as such, it will be clearly detailed in the product description. In such instances, you will be charged the exact shipping cost for such items PLUS the $16.95 flat rate shipping amount for all other items in the shopping cart.
Flat Rate Shipping areas:
|Brisbane Metro||4000-4207; 4300-4305|
|Sydney Metro||2000-2234, 2560-2570, 2745-2770|
All Other Areas:
Shipping fees vary for different products and are calculated based on the size and weight of your order and its destination.
The delivery price for each order will be displayed during the checkout process, prior to payment and order confirmation and included in the total price of your order.
Changes made to delivery address or delivery time after placing an order may incur additional charges, which we reserve the right to request to add to your original delivery charge.
All items are couriered directly to your street address via our freight partners.
All orders must be signed for on delivery. If no one is available to sign for the delivery, a calling card outlining alternative arrangements will be left. Parcels will be held by our freight partners for the maximum hold time. However, should you not respond to the calling card left and the delivery is returned to us as unclaimed, further shipping charges will be payable for re-dispatch. Charges for the original delivery are non-refundable.
In some remote areas, we may be unable to ship due to carrier availability. In such instances, we will contact you to discuss. Any questions, please contact us.
We generally dispatch orders within 1-7 business days from receipt of order, depending upon product availability. However, most orders are shipped within 1-3 business days throughout the year. If there is going to be any unforseen delay in dispatching your order, we will contact you via email.
Once your order has been fulfilled at our warehouse, shipping will be in accordance with the following timetable.
NOTE: All transit times listed below (following the above dispatch times) are a guide only and not guaranteed.
DESTINATION TRANSIT TIME
|Brisbane||1-2 business days|
|Sydney, Melbourne||2-3 business days|
|Regional NSW, VIC & QLD; ACT||2-4 business days|
|Country NSW, VIC & QLD; SA||3-7 business days|
|TAS, WA, NT, North QLD||7-10 business days|
SPROUT GALLERY WATERCOLOUR PRINTS
Sprout Gallery watercolour prints are printed to order. Please allow 7-10 days for your order to be filled and dispatched.
You will automatically receive an order receipt email once we have received your order and an email with tracking details once items have been shipped.
OUT OF STOCK ITEMS
If a product is temporarily ‘out of stock’, you are able to enter your email address to receive an email alert when the item is back in stock. This only applies to regular lines carried by Botticelli House, not ‘one-off' unique vintage pieces.
All prices quoted online include GST. All prices quoted online exclude shipping and delivery charges.
Feel free to get in touch with us. We would be pleased to answer your questions.